1. Information we collect
When you contact us via Zalo, phone or email, or make a purchase, KAZOKU may record your name, phone number, delivery/installation address, email and request details.
2. How we use it
- Advice, quotations, order processing and delivery.
- Installation, warranty and customer care.
- News about products and promotions (only with your consent).
3. Sharing
KAZOKU does not sell or rent personal information. It is shared only with shipping partners, dealers or technicians as needed for delivery, installation and warranty, or when required by competent authorities.
4. Storage and protection
Information is kept for as long as needed for the purposes above (including the warranty period) and protected with appropriate measures.
5. Your rights
You may request to access, correct or delete your personal information by contacting kazokuimex@gmail.com or hotline 0972 861 090.
