1. Delivery area

Door-to-door delivery throughout Vietnam.

2. Delivery time

Delivery time depends on the delivery address and stock availability. KAZOKU will inform you of the estimated time when confirming your order.

3. Shipping fee

Any shipping fee is clearly communicated when your order is confirmed, before delivery.

4. Receiving your order

  • Please check the appearance, quantity and model on delivery.
  • If the product is dented or broken due to transport, refuse the delivery or notify KAZOKU immediately.
  • Installation is scheduled after delivery (see Installation & Warranty).

Need help choosing the right product?

Message us on Zalo or call our hotline and the KAZOKU team will get back to you quickly.

Chat on ZaloZalo0972 861 090